Widerrufsrecht

At Bamboccini, your satisfaction means everything to us. If something’s not quite right, we offer a clear and simple return policy.

🔁 Return Conditions

You can request a return under the following conditions:

  • The return is requested within 30 days of the original order date.

  • The item is unused, undamaged, and returned in its original packaging with all labels intact.

  • Personalized products, as well as underwear and socks, are non-returnable due to hygiene and customization reasons.

🇪🇺 Returns within the EU

To start a return, simply email us at:
📧 contact@bamboccini.com
Include your order number and let us know which item you'd like to return.
We’ll send you a prepaid return shipping label and instructions.

💸 Return shipping cost:
In most cases, we cover the return shipping, unless otherwise stated.
Note: Return costs from remote regions (e.g. Greece, Malta, Cyprus) may be slightly higher.

💳 Refunds

Once the returned item is received and inspected, we will process your refund to the original payment method.
Refunds are typically completed within 3–7 business days, depending on your bank or payment provider.

🔄 Exchanges

We do not offer direct exchanges at this time.
If you’d like a different size or item, please return the original product and place a new order.

❓Need help?

Our customer care team is here for you.
📧 contact@bamboccini.com